This website is run by Social Care Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We are also working to make the website test as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible.
Screen reader users would find this website difficult to use because:
Keyboard users would also find this website difficult to use because:
Voice Activation users using Dragon Naturally Speaking would find this website difficult to use because:
Low Vision users will find this website difficult to use because:
Cognitively different users will find using this website difficult to use because:
Instructions could not be followed because the instructions are incorrect
include incorrect grammar, meaning some paragraphs do not make grammatical sense;
the inability to remove documents from the system if they were uploaded in error;
page refreshes that do not display changes to data that were implemented.
The timeout feature does not warn users that they would be logged out, if a page was not updated quickly enough.
Additional issues users may experience include:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in seven days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: email@example.com
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Visit our contact us page.
Technical information about this website’s accessibility
Social Care Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Technical errors on several pages of the website
There are a number of technical errors on our website that make some parts of our content non accessible. We have listed below the non-accessible parts and the following reasons.
Elements with the aria-hidden attribute set to true cannot be seen by screen reading software if navigated to in context by users; but if the tab key is used to navigate instead these elements may be accessed, giving screen reader users two different versions of the page.
Pseudo elements were not marked up correctly to allow keyboard and screen readers users to interact with the element correctly (if at all).
There are a number of technical errors on our website that make some parts of our content non accessible.
We plan to fix all technical issues listed by December 2021.
We have not identified any items that might be considered a disproportionate burden. We are currently working with suppliers on the errors identified.
Content that’s not within the scope of the accessibility regulations
Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
This website was last tested on 29 June 2020. The test was carried out by the Digital Accessibility Centre.
You can read the full accessibility test report
Our accessibility roadmap will be published on this site in January 2021 and shows how and when we plan to improve accessibility on this website.
This statement was prepared on 18/09/2020 It was last updated on 18/09/2020